Privacy Policy.
Thank you for visiting the Cookie Club Porto website. We are committed to providing you with the best possible experience while you are here. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cookieclubporto.com so that you can browse our site with confidence.
Personal information means any information that can be used to identify you, for example, your name, address, email or phone number.
Subscribing to our mailing list
We use Mailchimp to run our subscriber emails effectively. When you subscribe to our mailing list, we collect certain personal information. We do this in order to keep you informed about new products, exciting and important announcements, and special offers.
The information collected is used by us and not shared with other companies. You can find out more about how Mailchimp manages privacy here and about our cookie policy here.
Payments
When you make a purchase through our shop, your payment is handled by our payment processor, Stripe. All payments are fully compliant with PCI-DSS (Payment Card Industry Data Security Standard) including the use of AES-256 encryption. To learn more, visit the PCI Council’s website.
We are powered by Squarespace
This website has been designed using Squarespace. As our hosting partner, Squarespace also provides us with analytical tools, such as traffic and user locations so we can manage our business effectively. This includes the use of cookies:
Use of Cookies
A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
Some cookies are essential to the functioning of a website, for example, a cookie that remembers the items you have added to your cart when you go to our online checkout. Other cookies are non-essential, such as those used to remember preferences (e.g. Language).
We use both essential and non-essential cookies which helps us to run our website effectively.
Most web browsers automatically accept cookies, but you can change your preferences at any time through your browser's settings.
You can find out more about how Squarespace and its companies manage privacy here.
Third-party services
We use third-party analytical programs and social media tracking to help us offer you the best possible experience. As well as your browser settings, any social media accounts you may hold should allow you to manage your cookie preferences.
We use Google Analytics services to understand how you navigate our website, which in turn allows us to make improvements to navigation when needed. The information collected is used only by us for statistical purposes. You can find out more about how Google protects your personal data on this page.
We use Facebook platforms (Facebook and Instagram) to send you information, news and answer your requests. We advise that you never disclose personal and/or confidential data through chat services on these and other platforms. You can find out more about how Facebook protects your personal data on this page.
Unsubscribe
You can unsubscribe from our mailing list at any time by clicking the link at the bottom of any email you receive from us. Alternatively, you can contact us at info@cookieclubporto.com with your request.
Access to information
You are entitled to request the information we hold. Please email your request to us at info@cookieclubporto.com
Change to this Privacy Policy
We reserve the right to revise and/or make changes to this Privacy Policy without notice. Any changes or updates will be announced on this page so please come back periodically to check as it is your responsibility to make yourself aware.